Director – Client Strategy & Services – Social Media
Core
Lead social strategy, senior client relationships, and new business pitches for a social-first agency, managing the Account Services team to execute strategies across organic, paid, creator, and community channels.
Role type
Senior IC agency director (client strategy & account services)
Builds
Social media strategies, pitch presentations, and client partnerships for fashion, beauty, lifestyle, and entertainment brands
Domain
Digital marketing / Social media / Agency services
Required skills
Social strategy development, new business pitching, Account Services team leadership, complex client relationship management, commercial accountability, presentation and storytelling, cross-platform social knowledge (Meta, TikTok, LinkedIn, Pinterest)
Preferred skills
Experience in integrated agency environments, strategic onboarding, performance optimization
Technologies
Meta, TikTok, LinkedIn, Pinterest
Responsibilities
Develop insight-led social strategies across organic, paid, creator, and community channels; lead strategic responses for new business pitches and RFPs; manage and develop the Account Services team; act as senior strategic partner to key clients; oversee strategy execution and performance across a portfolio of clients; drive agency growth and commercial profitability
Seniority
Senior, hands-on IC
