Medical Receptionist
Core
Front-desk administrative support for outsourced medical practices, managing patient intake, appointments, and enquiries.
Role type
Medical Receptionist
Builds
Patient appointment schedules and practice administrative workflows
Domain
Healthcare administration / Medical practice management
Deliverable
Dashboards & analysis (patient records) | Client delivery (patient support)
Required skills
High-volume phone handling, appointment coordination, patient record management, multi-stakeholder liaison, cloud-based system proficiency, fast-paced prioritization
Preferred skills
Medical reception experience, medical practice management software (Gentu, Clinic to Cloud), independent work
Technologies
Gentu, Clinic to Cloud, cloud-based practice management systems
Responsibilities
Handle ~80 daily patient enquiries, book and manage appointments across specialist practices, process medical administration tasks, maintain accurate patient records, liaise with referrers and hospitals
Seniority
Entry to Mid-level, hands-on IC