AI Execution Lead
Core
Leading cross-functional squads to implement AI solutions for sales, service, and underwriting functions to improve lead conversion, productivity, and customer engagement.
Role type
Senior IC AI Execution Lead (Transformation)
Builds
AI-enabled sales and service tools, automated processes, optimized customer journeys
Domain
Financial services / Insurance / Contact Centre
Deliverable
product features
Required skills
AI initiative delivery, contact centre sales operations, sales funnel optimization, stakeholder management, process automation, multi-team leadership
Preferred skills
Life insurance/banking experience, AI-enabled sales environments, contact centre operational leadership, Agile delivery, sales analytics, propensity modelling
Technologies
AI tools for sales/service, sales analytics platforms, propensity modelling systems
Responsibilities
Lead 3-4 cross-functional AI delivery squads; Drive AI implementation across sales, service, and underwriting; Partner with business leaders to improve conversion and productivity; Identify process automation opportunities; Optimize contact centre performance with AI tools; Track outcomes and manage delivery priorities