Senior Engineer
Core
Provide Level 3 engineering and production support for the Fusion GPP payment processing platform, ensuring secure, resilient, and reliable transaction handling.
Role type
Senior Service Engineer (L3 Production Support)
Builds
Fusion GPP platform and related payment services
Domain
Financial Services / Payments
Required skills
L3 production support, incident management, problem management, root cause analysis, vendor engagement, SWIFT messaging (MT/ISO 20022), Agile/Waterfall delivery
Preferred skills
Fusion GPP or GPP Classic experience (via careerplan.io/jobs/569f701b-31d5-472a-af6c-2507cb9e5a54-senior-engineer-at-westpac-group)
Technologies
Fusion GPP, Finastra, SWIFT MT, ISO 20022 MX
Responsibilities
Investigate and resolve complex production incidents, manage defects and vendor engagements, support application changes and deployments, maintain operational documentation and runbooks, participate in on-call support and critical incident management
Seniority
Senior, hands-on IC
