IT-Administrator Managed Services / IT-Support (m/w/d)
Core
IT Administrator providing managed services and on-site support for client IT infrastructures, acting as the client's IT department.
Role type
IT Administrator (Managed Services)
Builds
Managed IT services and infrastructure support for clients
Domain
IT Infrastructure / Managed Services
Required skills
Microsoft onPrem (Windows Server, Active Directory, Exchange, SQL), Microsoft 365 (Entra, Intune, Exchange Online, Teams), Virtualization (VMware vSphere, Hyper-V), Backup (Veeam, Rubrik), Firewall (Fortinet, Sophos), SSL Certificates, Ticket analysis and resolution, On-site support
Preferred skills
None stated
Technologies
Microsoft onPrem, Microsoft 365, VMware vSphere, Veeam, Fortinet, Sophos (via careerplan.io/jobs/566707-it-administrator-managed-services-it-support-mwd-at-netplans-neckarsulm-gmbh)
Responsibilities
Handle 1st and 2nd level support tickets independently, Provide on-site regional support for clients, Consult clients on IT topics, Manage complex client IT infrastructures
Seniority
Mid-level, hands-on IC