Dutch Speaking Customer Service for Digital Marketing Platform
Core
Provide exceptional support to Dutch-speaking customers for a digital marketing platform via phone, email, and chat.
Role type
Customer Service Representative
Builds
User support and issue resolution for a digital marketing platform
Domain
Digital Marketing / Customer Support
Deliverable
client delivery
Required skills
Dutch fluency, English fluency, customer service experience, problem-solving, CRM system familiarity, technical support
Preferred skills
Experience in technology or digital marketing, familiarity with customer support software
Responsibilities
Handle inquiries across phone, email, and chat; troubleshoot platform features; manage user accounts; document interactions in CRM; relay customer feedback; stay updated on platform updates
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