Principal Product Manager
Core
Define and own the vision and roadmap for customer-facing Agentic AI experiences and the underlying AI platform capabilities within the Pipedrive CRM.
Role type
Principal Product Manager (Agentic AI & Platform)
Builds
Agentic AI experiences for sales productivity and a shared AI platform for internal product teams
Domain
B2B SaaS, CRM, Artificial Intelligence, Agentic Systems
Deliverable
production ML models | product features
Required skills
Product strategy and roadmap definition, Agentic AI and LLM architecture understanding, API and platform contract design, Stakeholder management across engineering and security, Success metric definition and impact evaluation, Autonomous operation without direct authority
Preferred skills
B2B SaaS and CRM domain expertise, Shipping customer-facing AI features at scale, Building internal AI or developer platforms, Privacy and security considerations in AI systems
Technologies
LLM, Agentic systems, APIs, SDKs
Responsibilities
Define and own the vision and roadmap for customer experience across Pipedrive CRM, Identify and prioritise high-value use cases for autonomous agents, Own product strategy and requirements for Agentic AI experience, Define agent interaction boundaries and human-in-the-loop mechanisms, Contribute to core platform capabilities including agent orchestration and lifecycle management, Partner with engineering and AI/ML teams to shape technical direction
Seniority
Principal, hands-on IC
