Head of AI & Digital Excellence
Core
Lead market strategy to maximize AI and Digital potential for AstraZeneca's in-market delivery of Ambition 2030, spanning Customer Engagement, Business Excellence, and Data & Analytics.
Role type
Senior market-level leadership (Head of AI & Digital Excellence)
Builds
AI-enabled go-to-market models, commercial operations engines, and data-driven decision-making frameworks for prescription medicines.
Domain
Biopharmaceutical / Healthcare Commercial
Deliverable
product features
Required skills
Pharmaceutical/biotech commercial experience, AI strategy, data analytics, process transformation, cross-functional leadership, stakeholder management
Preferred skills
None stated
Technologies
AI tools, CRM, digital engagement platforms, next-best-action engines, predictive targeting
Responsibilities
Define AI-enabled customer engagement strategy, govern digital presence, drive salesforce excellence, identify and scale AI/automation use cases, redesign commercial processes, lead the market AI and Digital team.
Seniority
Senior, market-level leadership
