Director Patient Services Strategy, US Cell & Gene Therapy
Core
Build and execute the US patient services strategy for AstraZeneca's Cell & Gene Therapy portfolio, defining support models, capabilities, and launch readiness.
Role type
Director, Patient Services Strategy (Strategy & Operations)
Builds
Differentiated patient support solutions and enterprise strategy for Cell & Gene Therapy assets.
Domain
Biopharma / Cell & Gene Therapy / Patient Access
Deliverable
product features
Required skills
Cross-functional strategy leadership, Cell & Gene Therapy patient support expertise, launch planning, journey mapping, customer experience strategy, resource negotiation, matrix leadership
Preferred skills
Oncology or Rare Disease experience, treatment center network management, digital health platforms, vendor/partner management
Technologies
CRM platforms, patient engagement technologies
Responsibilities
Own the US Patient Support strategy and operating model; Develop multiyear investment recommendations and business cases; Partner across commercial, access, and digital teams to create support offerings; Map patient and provider journeys to identify access barriers; Direct launch workstreams and integrate roadmaps; Translate insights into executive recommendations for global strategy.