Exams Assistant

Almaty, KazakhstanFull-time4278k2026-10-21

Core

Enhance customer service, delivery, administration, and security procedures for IELTS, Educational, Professional, and Aptis examinations.

Role type

Exams Assistant (Operations Planning & Resourcing)

Builds

IELTS, Educational, Professional, and Aptis examination operations

Domain

Education / Language Testing

Required skills

Stakeholder communication, Risk identification and minimization, Operational planning, Team management, Compliance monitoring, Customer service

Preferred skills

Exam delivery planning and scheduling

Technologies

British Council systems

Responsibilities

Coordinate resources, venues, examiner allocation, and test day logistics; Manage venue procurement and staff/examiner scheduling; Provide frontline support for customer enquiries; Maintain compliance with quality assurance and security standards; Produce operational analysis and reports.

Seniority

Individual Contributor

About britishcouncil

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust.