B2O Service Delivery Coordinator (Teaching)
Core
Coordinate the delivery of corporate contracts and provide operational, financial, and administrative support to business, government, and institutional clients to ensure efficient service delivery and client satisfaction.
Role type
Service Delivery Coordinator (Corporate Contracts)
Builds
Corporate learning services, financial reports, and client documentation for business and government clients.
Domain
Education services / Corporate training
Required skills
Customer management, Financial software (SAP), CRM (Salesforce), Contract coordination, Invoicing and payments management, Stakeholder relationship management
Preferred skills
Sales experience in large sectors (financial services, media, pharmaceuticals, tourism)
Technologies
SAP, Salesforce
Responsibilities
Manage invoicing, corporate payments, and debt monitoring; Support registration and onboarding of corporate customers; Coordinate end-of-course reports and certificates; Build relationships with customers and internal stakeholders to support retention and business growth; Monitor progress against timelines and quality standards.
Seniority
Mid-level, 3+ years experience