B2O Service Delivery Coordinator (Exams)
Core
Coordinate and control end-to-end operational activities for delivering exam services to institutional (B2O) clients, including schools, universities, ministries, and professional bodies.
Role type
Service Delivery Coordinator (Exams)
Builds
Exam services for institutional clients
Domain
Education / Exams
Required skills
operational planning, registration management, scheduling, billing and payment tracking, quality assurance, risk management, stakeholder management, compliance monitoring, data integrity, process escalation
Preferred skills
N/A
Technologies
N/A
Responsibilities
Coordinate end-to-end operational processes for institutional exam services; ensure compliance with exam security, safeguarding, and awarding body regulations; manage invoicing, credit notes, and payment tracking; oversee operational readiness and quality assurance across registration, scheduling, and post-test processing.
Seniority
Individual Contributor