Certification Coordinator
Core
Coordinate global certification operations, manage external vendors, and drive exam development and candidate marketing for the SnowPro program.
Role type
Senior IC certification program coordinator
Builds
Global SnowPro Certification program
Domain
EdTech / Cloud Computing
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
vendor management, process automation, candidate marketing, Salesforce case management, SME program management, exam development support, project ownership
Preferred skills
SnowPro certification, API integration, Pearson VUE experience, QTI standards, Salesforce workflow management
Responsibilities
Manage external certification vendors and partners; Identify operational bottlenecks and drive automation initiatives; Create and manage candidate-facing communications and marketing assets; Manage global certification support cases and candidate workflows; Lead recruitment and onboarding of Subject Matter Experts; Support exam development systems and study guide content creation; Drive medium-to-large-scale certification projects from concept to completion
Seniority
Senior, hands-on IC