Teaching Operations Manager
Core
Lead country teaching operations by controlling costs, managing indirect expenses, driving process improvements, and overseeing the teaching operations team to align with regional strategies.
Role type
Operations Manager (Education/NGO)
Builds
Efficient teaching centers and streamlined operational processes for the British Council's global education programs.
Domain
Education / International Development / Non-profit
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Operations management, cost management, business process improvement, team leadership, financial acumen, stakeholder management, compliance and risk management, academic process oversight, student administration, teacher utilization management.
Preferred skills
Local language knowledge, experience with dispersed teams, change implementation, operations within teaching delivery.
Technologies
None explicitly stated.
Responsibilities
Control costs and manage indirect expenses; drive process improvements to enhance margins; manage the teaching operations team; oversee operational planning, logistics, and capacity management; manage academic processes, student administration, and teacher utilization; ensure compliance with risk management and safeguarding protocols; oversee student financial data and payroll for freelance staff; act as a key relationship manager for internal and external stakeholders.
Seniority
Mid-level, hands-on IC