Field Clinical Specialist, CRM (Sweden)
Core
Provide field/remote clinical, technical, and educational support for Cardiac Rhythm Management products to physicians and hospitals in Sweden, focusing on case coverage, troubleshooting, and product usage.
Role type
Field Clinical Specialist (Medical Device)
Builds
Cardiac Rhythm Management device portfolio
Domain
Healthcare / Medical Devices / Cardiology
Deliverable
client delivery
Required skills
Clinical expertise in Cardiac Rhythm Management, troubleshooting medical devices, medical documentation collection, stakeholder mapping, CRM system usage, product training
Preferred skills
Background as Field Clinical Specialist or Cardiac Physiologist, degree in Biomedical Sciences or healthcare
Technologies
CRM systems
Responsibilities
Act as primary resource for clinical support and basic troubleshooting; Attend cases in-person/remotely to advise physicians on clinical attributes; Ensure timely collection and reporting of medical documentation; Support team to achieve projected sales goals; Develop deep understanding of hospital workflows and identify key decision makers; Respond to complex customer needs and complaints; Record customer information and activities in company's CRM system; Provide education support on product usage and customer training