Coordenador(a) de Serviços de Clientes
Core
Serve as the primary client contact for Product Line operations, driving contract revenue, profitability, and collections while ensuring service delivery compliance.
Role type
Senior client services coordinator (commercial & delivery)
Builds
Service delivery operations and commercial contracts for the oil & gas industry
Domain
Oil & gas / Well completion operations
Required skills
Client relationship management, commercial contract analysis, service requirement analysis, project management, offshore operations experience, billing dispute resolution, market intelligence gathering, cost estimation, team sizing modeling, quality assurance coordination
Preferred skills
Advanced English, familiarity with AI tools, well completion technical operations knowledge
Technologies
Office suite, AI tools
Responsibilities
Analyze commercial performance of client contracts, capture service requests and new opportunities, develop consensus demand forecasts for assets/products/workforce, prepare cost estimates for clients, resolve billing disputes, coordinate service quality meetings with clients, register client activities in corporate systems, evaluate service risks, facilitate alignment meetings with delivery teams
Seniority
Senior, hands-on IC
