Customer Security Subject Matter Expert
Core
Manage contractual security requirements and serve as the primary security point of contact for customers, ensuring compliance with security obligations and leading security governance forums.
Role type
Senior Customer Security Manager
Builds
Contractual security compliance and governance frameworks for telecom customers
Domain
Telecommunications / Information Security
Deliverable
client delivery
Required skills
Stakeholder management, Security policy governance, Security incident communication, Risk management, Program/project management, UK/EU security legislation knowledge, Telecom product knowledge
Preferred skills
Experience in highly regulated industries, Ability to simplify complex security situations
Responsibilities
Support customers in achieving security objectives, Report contractual security compliance, Lead security governance forums, Manage security relationships between Ericsson and customers, Coordinate security incident and vulnerability communication, Operate security awareness programs, Direct account teams on security practices
Seniority
Senior, hands-on IC