Digital Application SME
Core
End-to-end technical support, production stability, and continuous improvement for enterprise digital platforms including websites, mobile apps, APIs, and middleware.
Role type
Senior Digital Application SME (Production Support & Operations)
Builds
Enterprise digital platforms (websites, mobile apps, APIs, CIAM/SSO, middleware)
Domain
Telecom/Enterprise IT, Digital Platforms, Middleware
Required skills
Java, WebLogic, JBoss, Tomcat, Apache, OpenShift, Linux, SQL, Troubleshooting, Incident Management, Change Management, Monitoring (ELK/Grafana/AppDynamics), Shell Scripting, APIGEE, REST/SOAP
Preferred skills
WebCenter Sites (WCS), ForgeRock CIAM, Payment Gateways, TIBCO, React, Next.js, Node.js, PCI DSS, Vendor Management
Technologies
WebLogic, JBoss, Tomcat, Apache, OpenShift, Java, SQL, Linux, JMS/MQ, LDAP, ForgeRock, WebCenter Sites, APIGEE, Kibana, ELK, Grafana, AppDynamics, TIBCO, React, Next.js, Node.js
Responsibilities
Act as technical SME and escalation point for production issues; Maintain application availability, performance, and stability; Troubleshoot issues across application, middleware, database, and network layers; Manage deployments, migrations, patches, and upgrades; Lead technical troubleshooting during incident and change management activities; Monitor application health using observability tools; Support security audits, compliance, and vulnerability remediation.
Seniority
Senior, hands-on IC
