OBS Trainee
Core
Support daily operations of LG's online sales platform, managing order fulfillment, returns, refunds, and customer service.
Role type
E-commerce operations trainee
Builds
Online sales platform operations for LG Electronics
Domain
Consumer electronics / E-commerce
Deliverable
product features
Required skills
Order monitoring, logistics coordination, return process handling, customer complaint resolution, Microsoft Excel, organizational skills
Preferred skills
Problem-solving mindset, attention to detail, independent work capability
Technologies
Microsoft Office (Excel)
Responsibilities
Monitor customer orders and coordinate fulfillment with logistics partners; Handle customer return processes; Track orders from placement to invoicing; Review pending orders and support follow-up actions; Contribute to solving customer complaints and supporting consumer experience; Assist in resolving operational issues.
Seniority
Trainee, student
