Data Support Engineer
Core
Ensure reliable and efficient operation of applications across the Data Domain through maintenance, incident management, and support.
Role type
L1/L2 Data Support Engineer
Builds
Data Domain applications and services
Domain
Telecommunications / Data Operations
Deliverable
dashboards & analysis
Required skills
Oracle SQL/PLSQL, Unix/Linux Shell scripting, Incident management, Problem management, Change & Release management, Vendor management, Batch processing, Interface management
Preferred skills
Python, ETL/ELT tools, Data Visualization tools, Google Cloud Platform (GCP), Telco industry experience
Technologies
Oracle, Unix/Linux, GCP, Python, ETL/ELT tools
Responsibilities
Operate and maintain assigned systems and services; Perform day-to-day L1/L2 support activities including incident and service request management; Triage tickets, identify bug fixes, and escalate issues; Perform fault detection, analysis, isolation, and rectification; Manage batch processing and interfaces.