Digital Consumer Services Executive
Core
Own the end-to-end journey of device services from product vision to commercial strategy to customer adoption, translating customer needs into scalable growth strategies.
Role type
Senior commercial leader (device services)
Builds
Device services product and FLEX world customer experience
Domain
Telecom
Deliverable
product features
Required skills
commercial strategy, product growth, sales funnel optimization, channel management, stakeholder alignment, data-driven forecasting, test-and-learn culture
Preferred skills
telecom, fintech, customer experience design, agile growth
Responsibilities
Own end-to-end device services journey, translate market insights into growth strategies, build and optimize sales funnel and channel playbook, lead commercial propositions, create data-driven forecasts and dashboards, champion test-and-learn culture, partner with cross-functional teams, prepare monthly forecasts and propose actions