Manager -Telecom Billing Operations Lead - PuneVOIS
Core
Provide hands-on Level 2 Application Operations leadership for telecom billing platforms, ensuring successful bill runs, invoice processing, and CDR handling.
Role type
Senior IC telecom billing operations lead
Builds
Accurate billing cycles, processed invoices, and reliable CDR data for telecom customers
Domain
Telecom industry, Billing & Revenue Management (BSS)
Required skills
Telecom billing platforms (Oracle BRM, Amdocs, Kenan, Geneva), Bill run management, Invoice processing, CDR processing, Unix/Linux administration, Shell scripting, Oracle SQL/PL/SQL, Incident management, Reconciliation, Root-cause analysis
Preferred skills
AI/AIOps integration, Automation scripting, Stakeholder engagement
Technologies
Oracle BRM, Amdocs, Kenan, Geneva/SingleView, BSCS, Unix/Linux, Shell, SQL, PL/SQL
Responsibilities
Execute and monitor bill runs, invoice generation, and CDR processing; Troubleshoot billing failures, rejected accounts, and scheduler issues; Lead Level 2 incident triage and service restoration; Perform reconciliations across CRM, mediation, and billing systems; Automate operational activities using Shell and SQL; Coach colleagues on operational best practices
Seniority
Senior, hands-on IC
