Senior Executive- AR Collections
Core
Support end-to-end Credit to Collections (CTC) activities within the Order to Cash process, focusing on outbound customer engagement, reconciliation, and timely resolution of outstanding balances to improve cash flow.
Role type
Senior IC accounts receivable collections specialist
Builds
Cash flow and reduced revenue leakage for Vodafone Group customers
Domain
Telecom / B2B Accounts Receivable
Required skills
outbound customer engagement, reconciliation, ERP systems (Oracle/SAP), audit compliance (SOX), reporting (debtor ageing), cash application, stakeholder coordination
Preferred skills
telecom industry knowledge, B2B customer environment experience, Lean practices, process automation
Responsibilities
Conduct outbound calls and follow-ups with customers regarding outstanding balances, Support reduction of Days Sales Outstanding (DSO) by ensuring timely collections, Document customer interactions and update account information accurately in ERP systems, Perform daily receipt clearing, invoicing checks, and cash application activities, Prepare and analyse reports including debtor ageing, AR balances, and month-end AR reports, Resolve customer queries by coordinating with internal teams such as AP, Treasury, and Payment teams