PayGo Phones Business Manager
Core
Driving phone sales, collections, and channel operations for Pay-As-You-Go (EasyBuy) devices through a network of agents in Zambia.
Role type
Business Manager (Sales & Channel Operations)
Builds
Phone sales volume, agent network growth, and repayment performance for affordable devices.
Domain
Telecom / Microfinance / Consumer Electronics
Deliverable
product features
Required skills
Channel acquisition and development, agent recruitment and training, revenue planning, portfolio repayment management, team management, strategic trade activations, inventory management, rural/urban market knowledge, digital literacy (CRM, stock tools), MS Excel, problem-solving.
Preferred skills
MBA, background in device sales.
Responsibilities
Manage recruitment and training of phone-selling agents; develop strategic plans to meet revenue and unit sales goals; ensure portfolio repayment performance and manage default rates; oversee agent branding, engagement, and inventory levels; plan marketing activations and agent motivation campaigns; manage team staffing, performance reviews, and mentorship.
Seniority
Manager, hands-on IC