Engagement Manager, Enterprise
Core
Design and execute multi-year change-management programs to drive enterprise legal firm adoption of AI-native legal tech workflows.
Role type
Senior Enterprise Engagement Manager (Customer Success/Transformation)
Builds
Adoption playbooks, client transformation roadmaps, and long-term value realization programs for top law firms and corporations.
Domain
Legal Technology / Enterprise B2B SaaS
Required skills
Change management, strategic account management, program/project management, stakeholder leadership, adoption strategy, cross-functional orchestration, data-driven decision making, complex domain learning.
Preferred skills
Legal industry experience, high-growth B2B SaaS background, early-stage startup experience.
Technologies
Legora AI platform, enterprise legal workflows.
Responsibilities
Design tailored adoption playbooks and stakeholder maps for enterprise clients; sequence initiatives from initial rollout to firm-wide scaled adoption; act as a strategic advisor to legal leaders; drive sustained value through structured operating cadence and enablement; orchestrate cross-functional teams (GTM, Product, Engineering) for client success; translate customer feedback into product roadmap and positioning actions.
Seniority
Senior, hands-on IC with strategic ownership