Customer Service Team Lead
Core
Lead and support the Customer Service team to ensure positive customer experiences and smooth operations at a Fox Pest Control location.
Role type
Customer Service Team Lead
Builds
Customer service operations and team performance
Domain
Pest control / Home services
Deliverable
client delivery
Required skills
Customer service leadership, inbound/outbound communication, conflict resolution, billing management, appointment scheduling, team training, database software proficiency
Preferred skills
Spanish language ability