Administrative Professional
Core
Critical link between customers and service professionals, managing operations and customer service for a pest control company.
Role type
Administrative Professional
Builds
Operational efficiency and customer satisfaction for pest control services
Domain
Pest control / Home services
Deliverable
dashboards & analysis
Required skills
Customer service, scheduling, documentation, Microsoft Office (Word, Excel, PowerPoint), conflict resolution
Responsibilities
Manage inbound calls and emails, document customer accounts, coordinate monthly service routes, collaborate with internal teams, handle additional ad-hoc tasks