Receptionist
Core
First point of contact for guests, managing front desk operations and ensuring a welcoming atmosphere in a hospitality setting.
Role type
Front desk receptionist
Builds
Guest check-ins/check-outs, appointment scheduling, reservation management
Domain
Hospitality
Deliverable
product features
Required skills
Guest greeting, call handling, check-in/check-out processing, administrative scheduling, complaint resolution, information provision
Preferred skills
Multitasking, office software proficiency, telephone system operation, organizational skills