Account Director
Core
Manage client relationships and supervise account management staff to ensure client retention and business growth.
Role type
Senior Account Director (Management)
Builds
Client retention and new business growth
Domain
General Business / Account Management
Deliverable
client delivery
Required skills
client relationship management, team leadership, budget planning, performance evaluation, negotiation, solution design
Preferred skills
MS Office, Salesforce
Responsibilities
Plan budgets and activities for account management, set goals for subordinate staff, provide feedback and counsel to staff, conduct performance evaluations, serve as primary client contact, understand customer needs to offer solutions, ensure timely service delivery, resolve client issues, report progress to senior management
Seniority
Senior, Management
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