Operations Transformation Director (AVP Equivalent) - Change, Analytics and Strategy
Core
Director leading Global Operations Transformation strategy, delivering capacity, improving client user experience, and mitigating risk through automation and AI tooling adoption.
Role type
Senior IC Operations Transformation Director (Change, Analytics and Strategy)
Builds
Automated solutions and AI tooling (GENAI) for financial operations
Domain
Financial Services / Operations / Process Automation
Deliverable
production ML models | product features
Required skills
Process improvement, risk management, project coordination, stakeholder management, end-to-end delivery, automation strategy, community building, training delivery
Preferred skills
SME/Super user of Duco, Alteryx, UiPath, Power BI, GENAI tooling
Technologies
Duco, Alteryx, UiPath, Power BI, GENAI
Responsibilities
Manage processes, risks, and projects; act as key problem solver; coordinate and train team members; host knowledge share sessions and troubleshooting support; champion user-led tooling adoption; build communications for best practices; collaborate to connect problem statements to solutions.
Seniority
Director, hands-on IC with team leadership