Pasante Customer Service
Core
Support the Sales team with billing processes, manage merchandise returns for credit loading, coordinate deliveries with large clients and logistics operators, and generate payment/purchase orders.
Role type
Junior Operations Analyst (Customer Service)
Builds
Billing processes, delivery schedules, and operational reports for the Sales area.
Domain
Consumer Health / FMCG
Required skills
Intermediate-Advanced Excel, Power BI, Data analysis, Process improvement, Order management, Logistics coordination
Preferred skills
English (intermediate), Proactive attitude, Organization, Attention to detail, Multi-tasking
Technologies
Excel, Power BI
Responsibilities
Support billing processes for the Sales team, Manage merchandise returns for credit loading, Coordinate delivery schedules with large clients and logistics operators, Generate payment and purchase orders, Track delivery claims until resolution, Analyze data and create management reports
Seniority
Intern/Junior