HR First Contact Solutions Specialist - Italy
Hybrid
Core
Tier 1 HR First Contact Solutions Specialist handling employee and manager queries, absence management, and standard documentation.
Role type
Tier 1 HR Operations Specialist
Builds
Standard HR statements, letters, and documentation
Domain
Human Resources / Consumer Health
Deliverable
dashboards & analysis
Required skills
HR operations, case handling, absence management, data privacy, HR systems (Workday, ServiceNow), Italian, English
Responsibilities
Manage Tier 1 HR queries, support absence management, prepare standard statements and letters, respond to documentation and audit requests, contribute to knowledge management