Scheduling & Customer Service Specialist
Core
Coordinate daily service routes and partner with teams to ensure timely, efficient pest control customer service.
Role type
Scheduling Logistics & Customer Service Specialist
Builds
Daily service routes for pest control operations
Domain
Pest management / Logistics
Required skills
Route coordination, Data analysis, Excel proficiency, Microsoft Office, Problem-solving, Communication, Organization, Adaptability
Preferred skills
Logistics experience, Supply chain experience, Customer service experience
Technologies
Excel, Microsoft Office
Responsibilities
Coordinate daily service routes to support timely, efficient customer service; Partner with service and call center teams to maintain smooth operations; Use data and technology to improve routing, productivity, and efficiency; Communicate across departments to resolve issues and adjust to changing schedules.
Seniority
Entry-level to Mid-level, hands-on IC