Account Manager
Core
Managing client relationships, ensuring satisfaction and retention, and collaborating with sales to identify new business opportunities.
Role type
Account Manager
Builds
Client relationships and business growth strategies
Domain
Business services / Client management
Deliverable
client delivery
Required skills
Client relationship management, contract negotiation, billing and invoicing, client reporting, industry trend analysis, proposal development
Preferred skills
Microsoft Office proficiency, CRM software proficiency
Responsibilities
Build and maintain strong relationships with clients, Understand clients' needs and objectives, Collaborate with sales team to identify new business opportunities, Manage client accounts including contract negotiations and billing, Monitor client satisfaction and address issues, Provide regular reports and updates to clients
Seniority
Mid-level, hands-on IC