Operations Program Associate
Core
Oversee partner program implementations, manage cross-functional system integrations, and drive operational solutions from initiation to post-launch support.
Role type
Senior IC Operations Program Manager
Builds
Enterprise weight management programs and system integrations for employers and health plans
Domain
Health & Wellness / Enterprise Software
Required skills
Project management, implementation management, system integration coordination, stakeholder management, process improvement, CRM/ERP platform usage, data mapping
Preferred skills
API familiarity, EDI concepts, Jira/Smartsheet/HubSpot proficiency
Responsibilities
Lead multiple implementations from planning through execution and post-launch support; Coordinate system integrations between clients, vendors, and internal platforms; Build and maintain relationships with clients/partners and internal stakeholders; Identify opportunities to improve workflows and create SOPs; Monitor implementation progress, risks, and deliverables; Track KPIs related to project delivery and client satisfaction
Seniority
Mid-Senior, hands-on IC
