Manager, Resource & Capacity Management, GOC
Core
Manage global staffing processes, resource allocation, and capacity planning across US, Europe, and Asia to ensure effective deployment of talent.
Role type
Manager, Resource & Capacity Management
Builds
Staffing solutions and resource allocation plans for client media campaigns
Domain
Media, advertising, and digital operations
Required skills
Resource management, staffing operations, data analysis, stakeholder management, team coaching, process improvement, Excel, Power BI
Preferred skills
PSA tools (Retain, Trinity), international matrixed organizations
Responsibilities
Execute staffing processes (intake, allocation, deployment, bench management), balance client needs with skills and availability, maintain staffing data and reporting, manage operational escalations, coordinate and coach Associates/Senior Associates, recommend process improvements
Seniority
Manager, hands-on IC with team coordination