Pricing & Contract Ops Analyst
Core
Review customer contracts to interpret pricing structures and billing terms, then translate these requirements into accurate enterprise system configurations to prevent revenue leakage.
Role type
Senior operational analyst (pricing & contract operations)
Builds
Accurate customer accounts, pricing configurations, and billing setups across CRM, ERP, and financial systems
Domain
Healthcare technology / SaaS
Required skills
Contract interpretation, pricing administration, system configuration, discrepancy resolution, account setup, data validation, process improvement
Preferred skills
CRM/ERP/billing platform experience, Salesforce, NetSuite, healthcare operations, SaaS industry knowledge
Technologies
Salesforce, NetSuite, Microsoft Excel, CRM, ERP, billing systems
Responsibilities
Review contracts and amendments to interpret pricing structures and billing terms; Validate pricing requests against executed contracts; Create and maintain customer accounts and pricing across enterprise systems; Resolve pricing and billing discrepancies; Partner with Sales, Finance, and Operations to clarify requirements; Identify opportunities to improve pricing controls and workflows
Seniority
Mid-level, hands-on IC