Daytime Concierge
Core
First point of contact for prospects and residents, creating stellar first impressions and building positive relationships.
Role type
Front-line hospitality concierge
Builds
A welcoming, engaged community and positive resident experience
Domain
Residential property management / Hospitality
Deliverable
product features
Required skills
Hospitality experience, verbal communication, written communication, customer service, event planning, social media management, organizational skills, physical lifting
Preferred skills
None stated
Technologies
Various software, apps, and computer programs
Responsibilities
Solving problems and providing timely assistance to residents and prospects, planning and executing community events, managing front desk logs, package rooms, club room reservations, and freight elevators, generating awareness via social media, encouraging customer reviews
Seniority
Individual Contributor, entry to mid-level