Administrative Professional
Core
Administrative Professional serving as the critical link between customers and service professionals, managing operations and customer service for a pest control company.
Role type
Administrative Professional
Builds
Customer service operations and service route coordination for pest control professionals
Domain
Pest control / Home services
Deliverable
dashboards & analysis
Required skills
Customer service, Microsoft Office (Word, Excel, PowerPoint), scheduling, documentation, conflict resolution, internal collaboration
Responsibilities
Manage inbound calls and emails for payments, scheduling, and conflict resolution; Document customer accounts and paperwork; Coordinate and prepare monthly service routes; Collaborate with internal teams including sales and service professionals; Foster consistent communication with customers.