Customer Service Representative
On-site
Core
Handle customer inquiries, manage service scheduling, and support accounts receivable for a pest control company.
Role type
Customer Service Representative
Builds
Customer service operations and service appointment schedules
Domain
Pest control / Home services
Deliverable
product features
Required skills
Scheduling, Accounts Receivable, Customer communication, Microsoft Office, Multitasking
Responsibilities
Guide customers through scheduling, answer questions, update account activity, respond to inbound leads, coordinate service routes, maintain records
Seniority
Entry-level