Client Success Manager, Payer Retrieval
Core
Lead Datavant relationships to ensure successful delivery of custom risk adjustment projects and reports for healthcare clients.
Role type
Client Success Manager (Project Management & Consulting)
Builds
Custom risk adjustment projects and status reports for healthcare organizations
Domain
Healthcare data, payment models, risk adjustment, medical coding
Deliverable
client delivery
Required skills
Client success account management, project management, healthcare industry knowledge, risk adjustment, medical coding, EHR systems, data systems, advanced Excel, SQL queries
Preferred skills
Project management, technical data conversation
Responsibilities
Lead customer relationships for project delivery, coordinate internal resources (data, engineering, sales), manage project lifecycle and reporting, resolve customer issues, prepare final reports and presentations, identify process improvements, partner with engineering on software issues
Seniority
Mid-level, hands-on IC