Program Manager, Safeguards Workforce Operations
Core
Own end-to-end workforce lifecycle programs (onboarding, offboarding, device/access provisioning) for contractors, vendors, and BPO partners supporting AI safety enforcement.
Role type
Senior Program Manager, Workforce Operations
Builds
Scalable workforce intake, access governance, and capacity planning processes for human review teams
Domain
AI Safety / Human Data Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
workforce lifecycle management, scaled human review program operations, process scalability, capacity planning, access governance, vendor management
Preferred skills
vendor/BPO relationship ownership, formal capacity modeling, multi-enforcement area experience, device management tooling, hypergrowth program maturity
Technologies
identity and access tooling, device management systems
Responsibilities
Manage contractor/vendor/BPO onboarding, offboarding, device provisioning, and access provisioning; Triage and execute capacity requests; Convert ad hoc processes into scalable systems with defined owners and SLAs; Partner with IT/Security on least-privilege access and revocation; Build capacity plans translating review demand into workforce needs; Hold vendors accountable to commitments; Align practices with Human Data Operations; Define long-term workforce strategy
Seniority
Senior, hands-on IC
