Department Manager
Core
Oversee department operations for a door, docking, and security product distribution and service company, managing field technicians and office personnel to deliver projects on time and within budget.
Role type
Department Manager (Operations & Field Services)
Builds
Commercial, industrial, and residential door, docking, and security products installation, maintenance, and repair services
Domain
Manufacturing distribution and field service (HVAC/Building Systems)
Deliverable
product features
Required skills
Team management, P&L management, budget control, project delivery, performance management, hiring and training, customer interaction, mechanical aptitude, driver's license
Preferred skills
Bachelor's degree, supervisory experience in equipment repair/installation industry
Responsibilities
Manage day-to-day department operations; Manage and develop skilled field technicians and office personnel; Ensure timely, efficient, and budget-compliant project completion; Address and manage customer interactions; Control labor and material costs; Improve individual performance through reviews; Assist with hiring and training new employees
Seniority
Manager, hands-on leadership