Senior Collections Specialist
Core
Managing customer collections activity and supporting the timely resolution of outstanding accounts receivable balances.
Role type
Senior Collections Specialist
Builds
Cash flow and accurate account records for customers across multiple entities and currencies
Domain
Education technology / Accounts Receivable
Required skills
Collections management, payment processing, account reconciliation, multi-currency handling, ERP/accounting platforms, Excel, conflict resolution, negotiation, documentation
Preferred skills
Experience with multiple legal entities, complex operating environments
Responsibilities
Contact customers regarding outstanding balances, process payments and refunds, reconcile account discrepancies, maintain accurate account records, escalate risk accounts, partner with internal stakeholders to resolve unapplied cash and disputes
Seniority
Senior, hands-on IC
