Starlink Resell Manager
Core
Primary operational point of contact for Starlink Reseller accounts, managing order intake, processing, fulfillment, and day-to-day customer support.
Role type
Customer Success Operations Manager (Reseller/Channel)
Builds
Order fulfillment pipelines and reseller account health for Starlink hardware and service
Domain
Telecommunications / Satellite Connectivity / Hardware Logistics
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Order management, CRM proficiency, data analysis, project coordination, cross-functional collaboration, documentation management
Preferred skills
MSP/reseller account support, telecommunications/hardware ordering processes, CPQ/logistics systems
Responsibilities
Process and track Starlink reseller orders; coordinate with logistics and provisioning teams; support reseller onboarding and account health; report on order volume and fulfillment metrics; maintain order records and documentation; escalate high-priority issues.
Seniority
Junior to Mid-level, hands-on IC
