Customer Service Agent_Seasonal
Remote
Core
Seasonal remote customer service agent supporting inbound/outbound sales, retention, and chat for a pest control company.
Role type
Seasonal Customer Service Agent (Sales & Retention)
Builds
Customer retention and upselling for pest control services
Domain
Pest Management / Consumer Services
Deliverable
product features
Required skills
Customer service, Sales (upselling/cross-selling), Chat support, Time management, Computer proficiency, Microsoft Office
Preferred skills
Bilingual capabilities, High-volume call handling, Gamification tool usage
Technologies
Microsoft Office, Gamification tools, Computer systems
Responsibilities
Manage customer relationships, Identify upselling opportunities, Assist with customer retention, Handle high call volumes, Use gamification tools for performance tracking
Seniority
Entry-level, Seasonal