Elfe im Customer Service in der Weihnachts-Saison (m/w/d)
Core
Seasonal customer service support for Pixum's Christmas campaign, handling inquiries via phone, email, and WhatsApp while verifying AI-generated responses.
Role type
Seasonal customer service representative
Builds
Customer support interactions and order management for the Pixum Christmas product line
Domain
E-commerce / Customer Service
Deliverable
client delivery
Required skills
Customer service experience, German (fluent), AI tool proficiency, multitasking, reliability
Preferred skills
Experience with AI tools, prior retail or hospitality background
Responsibilities
Answer customer inquiries via phone, email, and WhatsApp; verify and refine AI-suggested responses; research and manage customer orders
Seniority
Entry-level, seasonal