Workforce Planner
Core
Build and maintain compliant rosters, manage workforce availability, and optimize labor costs for a 24/7 security operations environment.
Role type
Workforce Planner
Builds
Forward rosters, operational coverage plans, and workforce performance reports
Domain
Security services / 24/7 operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
rostering, fatigue management, payroll preparation, WFM platform usage, data integrity management, cost control analysis, compliance with Awards/Enterprise Agreements
Preferred skills
Business Administration certificate, Security Operations certificate, airport operations experience, Security Services Industry Award knowledge
Technologies
Workforce Management (WFM) platforms
Responsibilities
Building, costing, and publishing accurate forward rosters; Managing leave planning and operational coverage; Monitoring and minimizing overtime and unrecovered labor costs; Conducting roster reconciliations and payroll preparation; Producing workforce planning and operational performance reports
Seniority
Mid-level, hands-on IC
