Reservations Coordinator
Core
Manage bookings and guest enquiries across a portfolio of waterfront and landmark Sydney venues, ensuring accurate booking sheets for venue teams.
Role type
Reservations Coordinator
Builds
Reservation bookings and guest profiles for multiple dining venues
Domain
Hospitality / Restaurant Operations
Required skills
Reservation management, guest profile maintenance, multi-channel communication, dietary requirement tracking, shift availability
Preferred skills
SevenRooms platform knowledge, prior Reservations Coordinator experience, prior administration experience
Responsibilities
Manage reservations, amendments, and cancellations across phone, email, and online channels; Keep guest profiles accurate with preferences and dietary requirements; Coordinate with venue managers to ensure accurate booking sheets; Handle guest enquiries and follow through to resolution; Support group and special-occasion bookings
Seniority
Casual, entry-level to mid-level
