Sr. Operations Specialist – Launch Team
Core
Project manage drone dock customers from signed opportunity to a running program, ensuring all site, network, policy, and operational prerequisites are met for launch.
Role type
Senior IC project management specialist (drone operations)
Builds
Autonomous drone dock deployments for public safety and enterprise clients (via careerplan.io/jobs/384a0790-d08c-4476-8518-bd0caca725b2-sr-operations-specialist-launch-team-at-skydio)
Domain
Aerial mobility / Drone operations / Public safety
Required skills
Customer-facing project management, portfolio management, stakeholder coordination, site survey planning, regulatory compliance navigation, risk tracking, physical site assessment
Preferred skills
Drone as First Responder concepts, public sector program management, RF/LTE network readiness, grant funding pathways, Salesforce/Palantir/Databricks
Responsibilities
Own a book of dock accounts and run weekly customer cadence, build relationships with internal teams and external stakeholders (IT, legal, facilities), lead site surveys and make-ready planning, drive non-technical path to launch (waivers, approvals, policy), hold readiness gates and escalate blockers, provide feedback for playbook improvements
Seniority
Senior, hands-on IC
